SACE
The South Australian Certificate of Education (SACE) is a modern, internationally-recognised secondary school qualification designed to equip students with the skills, knowledge, and personal capabilities to successfully participate in our fast-paced global society.
As part of a website audit and comprehensive UX strategy review, KOJO enlisted my expertise in offering guidance and support for the UX research and strategy component for SACE
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Google Analytics
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Survey feedback
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Website Analysis
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EDM analytic reports
The Research Process
To enhance the user experience (UX) of the SACE website, I conducted a thorough analysis of Google Analytics data, survey and interview responses, and competitor research, providing valuable insights and recommendations from a UX perspective.
Research Methods
Google Analytics review
Reviewed most viewed pages to assess shortcuts required.
Analysis of which user groups were interacting with the website.
What devices were most used to navigate the website.
Survey & Interview review
Assessment of pain points and reoccurring issues with participants.
Ideate solutions to common problems through survey feedback.
Competitor Research
Analyse competitor websites and suggest new functionality to improve the SACE website.
Review simplified navigational techniques to cater for multi-user experiences.
EDM review and analysis
Reviewed EDM statistics and suggested improvements to boost interactivity within their newsletters.
Analysed EDMs of similar content to offer improvements over their existing designs.
Website Audit PDF
The complete PDF website audit is accessible for review at this location. Notably, my contributions to the 'UX Experience' category can be found on pages 18 to 31.